Work
I see what matters early. Then I build.
Vision, strategy, product taste, and operator scar tissue, pointed at the same thing: human-first technology that makes real people feel more capable.
The 2026 version of 1-800-HELP.
Post-chat AI for regular people: calm, guided, useful, and built around one small step at a time.
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Motion plus voice is the interface beyond the tablet.
Touchless natural motion for the web, large screens, media, public kiosks, accessibility, and future 3D interfaces.
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The shopping product that taught me people need a guide.
Concierge AI for Shopify, and the bridge to You.one: guidance, presets, steps, and actually helping people see what they want.
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Bringing AI across Microsoft 365 before the category was obvious.
Started AI inside Microsoft 365. Shipped translation, transcription, captions, subtitles, and writing assistance to 100M+ users in 100+ markets.
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A city should tell you what is alive right now.
A real-time city activity map before the obvious consumer version of that idea had arrived.
Read the storySome patterns were obvious before they were respectable.
Bitcoin ATMs in 2015, Tesla conviction in 2016, and the habit of acting before consensus arrives.
Read the storyThe pattern
The pattern is simple: see the shift, build into it, and learn what the market refuses to understand.
This is not a case-study deck. It is a record of frontier reads, real products, scar tissue, and the habit of turning a thesis into something people can actually use.